The UAE’s Ministry of Foreign Affairs has released consular advice for Golden Visa holders travelling abroad this summer.
Emergency Travel Support
Residents can obtain a Return Document if they lose their passport overseas. This document allows for a single journey back to the UAE and is valid for seven days from issuance. The ministry emphasized this service as a critical safety net for residents facing document loss. The Return Document is issued on a one‑way basis, meaning it cannot be used for onward travel beyond the return flight. It is intended to streamline the repatriation process and reduce the administrative burden on both travellers and UAE diplomatic missions.
The ministry also highlighted a dedicated 24‑hour emergency hotline that is available for consular inquiries and assistance while travelling. This round‑the‑clock support ensures residents can reach federal authorities for urgent help regardless of their time zone.
Practical Travel Guidelines
The ministry advises confirming outbound and return flight bookings and ensuring passports have at least six months of validity. Travellers should verify visa requirements for all accompanying travellers and obtain comprehensive international health insurance covering the full duration of the trip. These steps help avoid last‑minute complications at check‑in counters and meet entry requirements of destination countries, many of which enforce strict passport‑validity rules.
Residents are encouraged to keep electronic copies of identity documents while storing the originals securely, and to save the contact details of the nearest UAE embassy or consulate. The guidance recommends booking accommodation and transport only through authorised providers, checking destination‑specific health requirements and mandatory vaccinations, and familiarising themselves with local laws and customs.
Notifying banks before travelling can prevent payment cards from being blocked overseas, while complying with local traffic regulations and arriving at airports early helps complete travel procedures smoothly. By following this advice, Golden Visa holders can minimise travel disruptions and enjoy a smoother journey, reinforcing the UAE’s commitment to supporting its long‑term residents abroad.
Frequently asked questions
What is a Return Document for Golden Visa holders? A Return Document is an emergency travel paper issued by the UAE Ministry of Foreign Affairs that allows Golden Visa residents who lose their passport abroad to make a single journey back to the UAE; it is valid for seven days from issuance and cannot be used for onward travel.
How can Golden Visa holders obtain emergency travel documents abroad? They can apply at the nearest UAE embassy or consulate; the ministry will issue a Return Document on a one‑way basis, providing a seven‑day window to return home.
What is the 24‑hour emergency hotline for UAE consular support? The Ministry of Foreign Affairs operates a dedicated 24‑hour emergency hotline that Golden Visa travelers can call for consular assistance, passport emergencies, travel disruptions, and other urgent matters while abroad.
What travel preparations should Golden Visa holders make before summer trips? The guidance advises confirming flight bookings, ensuring passports have at least six months validity, checking visa requirements, securing comprehensive health insurance, keeping electronic copies of documents, notifying banks, and familiarising themselves with destination laws and health regulations.
How long is a Return Document valid? A Return Document is valid for seven days from the date it is issued, giving the holder sufficient time to arrange a single return flight to the UAE.





