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Smart Gates slash Dubai airport passport wait to seconds

Biometric technology and a new Red Carpet service let travellers breeze through immigration at Dubai International and Al Maktoum airports.

By ABU DHABI — 2 min read

AI-assisted This article was drafted with AI assistance and reviewed by an AbuDhabi.News editor before publication. See our editorial policy for the full workflow.

A modern jet airplane docked at an airport terminal gate, ready for boarding on a cloudy day.
Cover photo: K / Pexels
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AI summaryauto-generated
  • 1Smart Gates processed over 9.3 million users in early 2026.
  • 2Eligibility includes UAE, GCC nationals and biometric passport holders.
  • 3Red Carpet offers passport‑free immigration for business‑class travellers.

Smart Gates let passengers clear Dubai airport immigration in seconds. Dubai Airports, which operate both Dubai International Airport (DXB) and Al Maktoum International Airport – Dubai World Central (DWC), are among the world's busiest airports and have introduced new tools to speed up immigration. Travelers benefit from biometric scans, facial recognition, electronic passport reading and automated pre‑screening that together reduce the time needed at passport control. Smart Gates speed up immigration. The Smart Gates system lets eligible passengers walk through a dedicated lane, remove masks, glasses or hats and keep a passport and boarding pass ready if asked. Once inside, travellers follow a green light and stand as instructed for the biometric scan; the gate reads the data and opens within seconds, allowing a smooth flow of passengers. According to the General Directorate of Residency and Foreigners Affairs (GDRFA) in Dubai, more than 9.3 million passengers used Smart Gates in the first eight months of 2026. The service is open to UAE and GCC nationals, UAE residents, visa‑on‑arrival and Schengen Union guests, pre‑issued visa holders and returning tourists with biometric passports. People of Determination, families with children, those travelling with large strollers or anyone under 1.2 meters tall cannot use the gates. To help travellers check eligibility before they arrive, GDRFA Dubai launched an online pre‑check tool that scans a passport photo and instantly confirms whether a passenger can use Smart Gates. The tool is accessed via https://smartgates.dxb.ae or by scanning QR codes displayed at passport‑control areas. The article also notes a third option – the Click and Travel initiative – which further streamlines the journey. Red Carpet service for premium travellers. Launched last year at the business‑class departures area of Dubai International Airport, the Red Carpet service offers a fast‑track route for premium passengers. Premium passengers are escorted through immigration by dedicated staff, further cutting wait times and creating a seamless experience. The service is currently available to business‑class travellers and those holding eligible premium tickets, offering a fast‑track route that complements the Smart Gates and Click and Travel options.

Source: Emirates 24|7 article

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