Dubai's Roads and Transport Authority has announced a significant change to traffic flow. The bus and taxi service road at the Burj Khalifa/Dubai Mall Metro Station is now closed. This measure remains in effect until the end of 2026. The closure facilitates ongoing expansion works at this major transport hub, which is a key gateway for visitors heading to the Burj Khalifa and Dubai Mall.
The affected stretch runs along Sheikh Zayed Road near the station entrance. For the duration of the project, authorities have restricted this area to construction vehicles only. The station serves as one of the busiest stops on the Red Line, linking key districts across the city. By limiting the road to construction traffic, the RTA can safely move the materials needed for the upgrade while protecting commuters.
To minimise disruption, the RTA activated an integrated traffic management plan. A new bus layby has been established alongside the existing infrastructure, allowing bus services to continue operating while construction progresses nearby. The additional layby lets buses pause without blocking the main flow, ensuring passengers can still board and alight. Clear signage has been installed around the site, featuring directional arrows and speed‑limit reminders that guide drivers and commuters, including markers for Jabal Ali and Bur Dubai directions along Sheikh Zayed Road.
"Please adhere to the directional signs and specified speeds, and set off early to ensure you reach your destinations on time,"
— RTA, statement
The authority is actively urging caution. Motorists should follow the posted signs and observe the designated speed limits. Commuters are advised to plan journeys with extra time built in, as the altered layout may affect typical travel patterns. The RTA stresses that the safety of road users remains a top priority throughout the works.
RTA has not specified an exact reopening date beyond the end‑2026 timeline but expects to provide updates as the project progresses. Given the station’s proximity to two of Dubai's biggest tourist and business landmarks, the upgrade is intended to better accommodate the high visitor numbers that the location regularly attracts.
Frequently asked questions
When is the Dubai Mall Metro station service road expected to reopen?
The RTA says the service road will remain closed until the end of 2026, with no exact reopening date announced yet.
Why did the RTA close the bus and taxi lane at the Burj Khalifa/Dubai Mall Metro station?
The lane was closed to allow expansion works at the station, enabling safe movement of construction vehicles and materials while protecting commuters.
What traffic measures has the RTA put in place during the road closure?
The RTA activated an integrated traffic management plan, added a new bus layby, installed clear signage with directional arrows and speed-limit reminders, and restricted the area to construction traffic only.
How can commuters travel to Dubai Mall while the service road is closed?
Buses can still operate using the new layby, and drivers are advised to follow posted signs, observe speed limits, and allow extra travel time to reach the mall.
