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Dubai Chambers signs new agreement with Keeta to boost SMEs

The collaboration aims to accelerate the digital growth and market reach of small and medium enterprises across the emirate.

By ABU DHABI2 min read

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Dubai Chambers Keeta partnership: Dubai Chambers signs new agreement with Keeta to boost SMEs
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Dubai Chambers signed a strategic agreement with technology platform Keeta on Friday.

The partnership aims to accelerate the growth of small and medium enterprises (SMEs) in the emirate. Both organisations will work together to help local businesses expand their digital presence and improve operational efficiency.

Expanding Digital Reach for Local Businesses

The new agreement focuses on providing SMEs with the tools needed to succeed in an increasingly digital marketplace. Keeta, known for its technology and delivery solutions, will offer specialized support to local merchants. This includes training programs, digital onboarding assistance, and access to delivery networks.

Small businesses often face hurdles when transitioning to online sales channels. Through this joint effort, merchants can access resources that simplify the digital transition. The initiative helps companies reach a wider customer base without high upfront costs.

Supporting the Dubai Economic Agenda

This partnership aligns with broader efforts to double the size of the local economy over the next decade. Dubai Chambers continues to build alliances that strengthen the local business ecosystem. By focusing on SMEs, the agreement targets the segment that makes up the majority of private sector companies in the emirate.

Officials from both organisations signed the memorandum of understanding at the Dubai Chambers headquarters. The collaboration underlines the growing role of public-private partnerships in driving economic progress. It also reinforces the emirate's position as a regional hub for business and technology.

Driving Operational Efficiency for SMEs

Under the terms of the agreement, Keeta will share its technical expertise with local businesses. This includes logistics optimization, online order management, and data analysis to understand consumer trends. These tools allow small businesses to compete more effectively with larger corporations.

SMEs will also receive guidance on how to streamline their supply chains. By reducing delivery times and improving service quality, local merchants can build stronger relationships with their customers. The program aims to create a sustainable digital model for retail and food businesses.

Fostering Long-Term Commercial Growth

The collaboration is expected to roll out in phases, starting with targeted workshops for business owners. These sessions will cover digital marketing, online payments, and customer retention. Dubai Chambers will facilitate connections between Keeta and local business groups to maximize participation.

As the program expands, both entities plan to monitor its impact on SME revenue and employment. This data-driven approach ensures that the support remains relevant to the evolving needs of the market. The initiative represents a practical step toward building a more resilient local economy.

Frequently asked questions

What is the purpose of the agreement between Dubai Chambers and Keeta?

The strategic partnership aims to accelerate the digital growth, market reach, and operational efficiency of small and medium enterprises (SMEs) across Dubai.

How will Keeta support local merchants and SMEs?

Keeta will provide specialized support including digital onboarding assistance, training programs, access to delivery networks, logistics optimization, and online order management.

How does this partnership align with Dubai's economic goals?

This collaboration aligns with the Dubai Economic Agenda, which aims to double the size of the local economy over the next decade by strengthening the local business ecosystem.

What topics will be covered in the initial phases of the collaboration?

The collaboration will roll out in phases, starting with targeted workshops for business owners covering digital marketing, online payments, and customer retention.

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Written by

Alan Conde

Reporting from Abu Dhabi — independent, on the ground, and built on local sources.